PliersVoice handles forwarded HVAC calls while your team is on a job or off the clock. It asks what the system is doing, assesses urgency using your rules and offers available calendar times. PliersChat brings service inquiries and verified appointment booking to your website.
For U.S. HVAC businesses.
Starter, Pro and Max are month-to-month with no setup fee, and you can cancel anytime.
The assistant gathers the issue and assesses urgency using your settings. These are example service requests; booking depends on calendar availability and your operating rules. Life-safety reports follow a separate safety flow.
Priority based on your rules
Earliest suitable availability
Available routine slots
Callers who only want a price get your numbers, not a guess — your diagnostic visit and maintenance tune-up, read straight from your own settings.
Talk to us. We'll help configure and test your location before you connect customer calls or website chat. Keep your existing HVAC number; forwarding routes the calls you choose to your assistant.
Start with our Contact Us form. We'll help you choose a plan and configure your business details, service area, hours and connected calendar.
Call your assigned AI number and check how it handles HVAC inquiries before forwarding customer calls. Qualifying owner test calls during the activation window are not billed.
Forward calls according to your carrier’s instructions. Once chat is activated and your site key is issued, add your website address and install the snippet from Settings.
Starter includes voice only. Pro and Max meter voice minutes and web chats separately. Extra minutes are $0.45; extra chats are $0.75. Starter, Pro and Max carry a 30-day money-back guarantee, no long-term contracts and no required setup fee.
$149/location/month
200 voice minutes a month, about 40 five-minute calls
Voice only
Answer calls while you work
Explore this plan →$249/location/month
400 voice minutes a month, about 80 five-minute calls
60 web chats included
Capture enquiries from calls and your website
Explore this plan →$399/location/month
800 voice minutes a month, about 160 five-minute calls
120 web chats included
More capacity, with ongoing help
Explore this plan →Need one agreement and invoice? Explore a brand account with separate pools for voice minutes and web chats.
See full pricing. Prices exclude applicable taxes.
Call our own business line to hear the voice technology and ask about setup for your HVAC business. It is a sales and support assistant, so its conversation differs from a customer booking call.
Speak to our AI about the service. No signup required; your carrier’s call charges may apply.
Our assistant is configured to identify itself as AI. Use this line for product questions or a sales follow-up; review the sample voice and chat conversations on the Product page to see the customer-booking flow.
Built for HVAC businesses with one location, multiple locations on separate plans, or a brand account with consolidated billing. Explore voice and website chat for your team.
Cancel anytime on Starter, Pro and Max.
No minimum subscription term or termination fee on those plans.
30-day money-back guarantee on Starter, Pro and Max.
Not working out? One email, full refund, we shut it off.
Your number stays yours.
Calls forward through the AI; you keep the line.