Trade-specific answering, appointment booking, rescheduling and cancellation, Google Calendar or Outlook, call summaries, an owner dashboard and urgent-request handling. Owner text notifications require opt-in. Call quality and core booking features are not restricted to higher plans.
What happens when I use my allowance?
Your assistant keeps working. Additional voice minutes cost $0.45 on Starter, Pro and Max. Additional web chats cost $0.75 on Pro and Max. Voice and chat are counted separately; unused chat allowance does not cover voice minutes.
We send usage alerts at 80% and when an allowance is used up, by text or email. Usage reporting can lag completed conversations. There is no automatic upgrade and no maximum monthly usage bill. Review usage in your dashboard and confirm plan changes yourself.
What is included with Max assistance?
Guided setup and launch testing, plus a monthly review of up to five calls and one agreed configuration adjustment. The monthly service includes up to 30 minutes total for review, communication, adjustments and testing. Priority email means queue priority, not a guaranteed response time or live human call answering.
All plans include monthly activity reports and the activity dashboard. Pro and Max add optional weekly delivery, controlled in communication preferences.
Choose the plan that fits your enquiries
Pro adds website enquiries and reporting to phone coverage. Max doubles Pro’s voice and chat allowances and includes ongoing help. A higher plan is not always cheaper for voice-only usage; compare the features and your expected bill.
All confirmed plan changes start at your next renewal. Your current allowances and overage rates apply until then; website chat starts when your Pro or Max plan begins.
Volume pricing based on your locations and expected voice and chat usage.
For a centrally managed rollout with local business settings at every location. A multi-location business can choose this structure too; being a franchise does not require shared billing.
At each location
An AI phone line with intake for a supported trade.
Website chat when activated and configured for the location.
Its own connected Google Calendar or Microsoft Outlook Calendar.
Local business name, hours, service area and configured prices.
Calls, chats and appointment records in the location dashboard.
For your brand
One agreement and invoice for the account.
Voice minutes and web chats pooled separately across locations.
A brand-owner dashboard for location status, calls, voice usage and booked jobs.
Assisted initial setup and self-serve location additions within agreed terms.
Included allowances, usage rates, support arrangements and commercial terms are set out in your brand agreement. The cancellation and money-back terms for Starter, Pro and Max do not automatically apply to brand agreements.