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Plumbing answering service

Plumbing inquiries come after hours. Be ready to respond.

From an after-hours leak to a fixture quote, PliersVoice collects the details on forwarded calls and offers available appointments using your rules. PliersChat helps website visitors ask questions and verify their contact before booking.

For U.S. plumbing businesses.

Talk to us

Starter, Pro and Max are month-to-month with no setup fee, and you can cancel anytime.

What it handles

Built for real plumbing calls.

The assistant gathers the issue and assesses urgency using your settings. These are example service requests; booking depends on calendar availability and your operating rules. Life-safety reports follow a separate safety flow.

Emergency priority

Priority based on your rules

  • A burst pipe with water pouring into the basement at midnight.
  • Sewage backing up into the downstairs bathroom.
  • No water anywhere in the house on the coldest night of the year.
  • The whole house is without water and an elderly parent lives there.

Can't wait long

Earliest suitable availability

  • A leak under the kitchen sink that's still dripping into the cabinet.
  • No hot water since this morning.
  • The only shower drain is completely blocked.
  • Water pressure upstairs has dropped to almost nothing.

Routine work

Available routine slots

  • A faucet that's been dripping for a week.
  • A slow drain that still empties, eventually.
  • A quote on replacing an aging water heater.
  • A routine inspection before listing the house.

Callers who only want a price get your numbers, not a guess — your service call fee and inspection fee, read straight from your own settings.

How it works

Configure. Test. Go live.

Talk to us. We'll help configure and test your location before you connect customer calls or website chat. Keep your existing plumbing number; forwarding routes the calls you choose to your assistant.

  1. Configure and connect

    Start with our Contact Us form. We'll help you choose a plan and configure your business details, service area, hours and connected calendar.

  2. Test before going live

    Call your assigned AI number and check how it handles plumbing inquiries before forwarding customer calls. Qualifying owner test calls during the activation window are not billed.

  3. Activate your channels

    Forward calls according to your carrier’s instructions. Once chat is activated and your site key is issued, add your website address and install the snippet from Settings.

Before you believe any of this

Your real question is whether it sounds like a robot.

Call our own business line to hear the voice technology and ask about setup for your plumbing business. It is a sales and support assistant, so its conversation differs from a customer booking call.

+1 (614) 714-6343

Speak to our AI about the service. No signup required; your carrier’s call charges may apply.

Our assistant is configured to identify itself as AI. Use this line for product questions or a sales follow-up; review the sample voice and chat conversations on the Product page to see the customer-booking flow.

Get started

Stop sending plumbing calls to voicemail.

Built for plumbing businesses with one location, multiple locations on separate plans, or a brand account with consolidated billing. Explore voice and website chat for your team.

  • Cancel anytime on Starter, Pro and Max.

    No minimum subscription term or termination fee on those plans.

  • 30-day money-back guarantee on Starter, Pro and Max.

    Not working out? One email, full refund, we shut it off.

  • Your number stays yours.

    Calls forward through the AI; you keep the line.